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About CapTel
WebCapTel
Customer Service
- Help Center
- User Manual
- Newsletter
- Call-Me Cards
- Registering Your Long Distance Carrier
- Contact
- En Español
CapTel + 911
Help Center
Using Your CapTel Phone: Helpful Tips and Instructions
Helpful Conversation Tips
- Handling delays
- Using proper names
- How voice recognition errors affect captions
- You have the power: clearing things up with CapTel
Getting Captions on:
How To:
- Use Caller ID with CapTel
- Navigate phone menu systems with CapTel
- Use a calling card with CapTel
- Pick up a CapTel call from another phone
CapTel Captioning Service
- Captioning Service hours
- Voice-in phone numbers
- FCC requirements for Long Distance billing
- Select a Long Distance carrier of choice
Telephone Line Requirements
- Type of phone lines that work with CapTel
- Using CapTel with DSL
- Requirements for 2-Line CapTel
- Ordering Phone Service for 2-Line CapTel
Traveling/Moving with CapTel
Troubleshooting Your CapTel Phone
Long Distance Charges
Make sure long distance charges are billed correctly to your calling plan.
Contact Us
If you can't find the answers you need here, please feel free to call Customer Service:
Order:
(800) 233-9130
Customer Service:
1-888-269-7477
En espaņol:
1-866-670-9134
Fax:
1-608-238-3008
Email:
CapTel@CapTelMail.com
Mail:
Ultratec, Inc.
Attn: CapTel Customer Service
450 Science Drive
Madison, WI 53711