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About CapTel

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Customer Service

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Customer Service

Welcome to online customer service for CapTel users. Please choose from the following options:

Using Your CapTel


Hints and tips for using your CapTel phone.

CapTel User Manuals


Download a copy of the CapTel instruction manuals.

Download Call-Me Cards


Download business cards to give to people who call you often, so that you can get captions during their calls.

FAQs


Quick answers to commonly asked questions about CapTel.

Spanish to Spanish Captioning


Spanish to Spanish captioning is available upon request.

CapTel News Newsletter


Latest news and helpful tips for using your CapTel phone.

Email Your Questions


Need an answer? Email our friendly customer support team to get help!

Ordering Phone Service for 2-Line CapTel


What to tell your telephone provider to set up your phone for 2-line mode.

Long Distance Charges

Make sure long distance charges are billed correctly to your calling plan.

Contact Us

If you can't find the answers you need here, please feel free to call Customer Service:

Order:
(800) 233-9130

Customer Service:
1-888-269-7477

En espaņol:
1-866-670-9134

Fax:
1-608-238-3008

Email:
CapTel@CapTelMail.com

Mail:
Ultratec, Inc.
Attn: CapTel Customer Service
450 Science Drive
Madison, WI 53711