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Texas

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Texas residents may qualify to receive a free CapTel telephone through the state’s Special Telecommunications Assistance Program (STAP). Or, Texas residents can purchase a CapTel phone directly.

To apply for a STAP voucher for a free CapTel:

Download the application form and instructions Follow the instructions for verifying residency, certifying your eligibility and returning the application.

If approved, you will receive your voucher via mail from the state.  Simply fax or mail the approved voucher to WCI or another authorized CapTel vendor to receive your free equipment.

WCI
926 Colorado Ave.
Santa Monica, CA 90401-2717

(800) 233-9130 (V/TTY)
(310) 450-9918 (FAX)

Email: CapTel@weitbrecht.com

To learn more about the voucher program or to apply in person, contact:

Texas Department of Assistive and Rehabilitative Services
Deaf and Hard of Hearing Services (DARS-DDHHS)
4800 N. Lamar, Suite 100
P.O. Box 12607, Austin, Texas 78711

Voice: (512) 407-3250
TTY: (512) 407-3251
Fax: (512) 451-9316

Email: stap@dars.state.tx.us

To purchase a CapTel phone directly:

Contact WCI or another authorized CapTel vendor.

WCI
926 Colorado Ave.
Santa Monica, CA 90401-2717
(800) 233-9130 (TTY/Voice)
(310) 450-9918 (FAX)

Email: CapTel@weitbrecht.com

**Be sure to ask about the special limited-time pricing option that Sprint Relay is making possible exclusively for Texas residents.

To try a CapTel phone:

Please visit one of our local dealers or demo sites.

Questions about CapTel service, please contact:

Shelley Oishi
Business Development Manager
Sprint Relay
1321 Rutherford Lane #120
Austin, TX 78753
Email: Shelley.Oishi@sprint.com
Video Phone: 512-524-3464
Voice: 512-873-1055
Office: 800-970-2036
TTY: 800-578-6275
Fax: 913-523-1853

*NOTE: Ultratec provides equipment application forms and instructions only as a convenience to CapTel users. Ultratec is NOT involved with the application process, and therefore cannot answer questions about the status of your application. Should you have any questions about the application process, please check with your state's equipment distribution program.

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Find CapTel near you:


See a CapTel Call

See how CapTel helps clarify everyday calls. Watch Video.

Sprint WebCapTel

You can also get CapTel captions over the Internet during conversations on your own telephone. Learn more.

Sprint User Guide

This comprehensive guide walks you through the "how to" of Sprint CapTel services. View Guide

"I love this phone. It's like gaining part of my independence."
-J. Walls, North Carolina

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(800) 233-9130


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(888) 269-7477


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(866) 670-9134


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