Iowa

There are new changes to the CapTel program in Iowa. CapTel phones can now be obtained in two ways - by voucher or by direct purchase. In addition, businesses, agencies, and schools, as well as individuals who wish to purchase a second phone, may also purchase a CapTel phone. Read on for details!

Voucher Program:

Iowa residents may qualify to receive a voucher that covers 95 percent of the cost of a CapTel phone, and any additional accessories such as a headset and/or ringer, through the Telecommunications Access Iowa (TAI) equipment voucher program. To learn more about the voucher program, please visit the TAI website online at www.relayiowa.com/tai/.

You can download an application for an equipment voucher at:
http://relayiowa.com/tai/Equipmentapplication.pdf

Or, contact:
Telecommunications Access Iowa
6925 Hickman Rd.
Des Moines, IA 50322
PHONE:
(515) 282-5130 TTY
(515) 282-5099 Voice
(800) 606-5099 Voice
VIDEOPHONE: tai.dyndns.tv (65.103.182.19)
FAX: (515) 237-3917
EMAIL: TELEIOWA@aol.com

Direct Purchase:

Order online at WCI

Or, contact:
WCI
926 Colorado Ave.
Santa Monica, CA 90401-2717
We ship right to your door!

Phone: (800) 233-9130 (V/TTY)
Fax: (310) 450-9918
Email: CapTel@weitbrecht.com
Online at: www.weitbrecht.com

Be sure to ask about the special limited-time pricing option Hamilton and WCI are offering to Iowa residents. This special offer is only available to individuals who are purchasing their first CapTel phone.

To download an order form to print and fax/mail in: Order Form

Businesses, schools, agencies, or individuals wanting a second CapTel phone:

Businesses, schools, and agencies, as well as individuals wanting a second phone, may now purchase a CapTel phone at retail price. Please contact WCI directly to order your CapTel phone.

For more information about CapTel service, please contact:

Relay Iowa Customer Service
P.O. Box 285 Aurora, NE 68818
Voice/TTY: (888) 516-4692
Fax: (402) 694-5110
Email: iarelay@hamiltonrelay.com
Or visit Relay Iowa online at:
www.relayiowa.com

*NOTE: Ultratec provides equipment application forms and instructions only as a convenience to CapTel users. Ultratec is NOT involved with the application process for equipment, and therefore cannot answer questions about the status of your application. If you have questions about the status of your voucher application, please contact TAI at email address: TELEIOWA@aol.com.